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KidsNet Online Manual
Click Here to Install KidsNet
Click Here to Return to Info Page

Click Here to Download the Manual as a .txt File


This document provides simple instructions on the setup and operation of STI’s KidsNet filtering solution. It also describes KidsNet features and menus, as well as answering frequently asked questions regarding this application.

Section I. Installing the Software
  1. Close all applications including virus scanning software and security programs. Warning: The KidsNet software will not install correctly if virus scanning software is running.

  2. Click on the link above to launch the installer. You can also retrieve the installer by clicking here.

  3. The File Download window appears. Click on “Save.”

  4. Choose the location where you want the file to be saved, and click on “Save.”

  5. When the file download is finished, double-click the blue and white KidsNet_install icon. The KidsNet installer will attempt to connect to the Internet and download files to your machine. This is normal. You must have an Internet connection available or the install will fail. If you are on a dial-up connection, this may take several minutes. Please be patient as the files download.

  6. After the files have successfully downloaded, a “Welcome to KidsNet” window appears. Click on “Continue” to install the software.

  7. A KidsNet Installer window appears. Click on “Next” to continue.

  8. A Parent Setup window appears. Your Parent account is the master account. If you wish to surf the Internet in an unfiltered mode, log in with the Parent account. Also use the Parent account to set up and administer your Kid accounts.

    To log into the Parent account, enter the Parent username and password issued to you by STI. Please see the STI Family Net email for details. The Parent account is your user name with @sti.net appended to it (for example: “johndoe@sti.net”). Please note that @sti.net must be appended to the Parent account name for the username/password combination to work. Usernames are not case sensitive, but passwords are case sensitive. Answer the security “question and answer.” STI recommends that you select a question your child does not know the answer to. Fill in your current email address. Click “OK” to continue.

    NOTE: If you wish to surf the Internet in a filtered mode, then you would log into a Kid account. Unlike Family Net, the Parent account does NOT filter Internet content so we have also created a filtered Kid account for you to use if you choose. This default Kid account is identified as your Parent account name without the @sti.net extension (for example: “johndoe”).

  9. A software license appears next. Read the agreement and click “Yes” if you accept the terms of the agreement.

  10. A destination folder window appears. Accept the default destination folder or change it. Click “Next” to continue. Files will be copied to your hard drive. This may take a few minutes. Your computer will restart automatically when the installation is finished. Please allow your computer to restart.

  11. If you were previously using the STI Family Net filtering solution, you must now disable the proxy settings in your browser. To accomplish this in Internet Explorer, please follow these steps:

    1. Open up Internet Explorer.
    2. Select “Internet Options” under the “Tools” menu.
    3. Select the “Connections Tab” along the top of the “Internet Options" window.
    4. Click on the “Settings” button.
    5. In the Settings window, deselect the “Use Proxy Server” box. The check box should now be unchecked.
    6. Click on OK. Click on OK again. You should now be fully out of the Internet settings dialog.

Section II. Using the Software

Logging On and Creating Kid Accounts

Each Parent account can have up to six Kid accounts associated with it. If you are switching over from STI’s Family Net, your current Parent and Kid accounts have already been created. However, if you want to change the settings of these accounts, follow the instructions below.

  1. After your computer restarts, access the Internet as you normally do. At this point, KidsNet will ask you for your Parent ID and password to log onto the Internet. (This KidsNet login screen appears whenever a software application or anything on your computer attempts to access the Internet.)

    1. If you use Internet Explorer as your browser, the first page you access on the Internet will be the KidsNet Account Setup page located at http://www.KidsNet.com/accounts or http://sti.KidsNet.com.

    2. If you are not automatically taken to the Account Setup page, please browse to http://sti.KidsNet.com. Click the Accounts Manager link or choose the option for “Accounts Manager” from the KidsNet icon in the system tray (the little box with a K in the lower right corner of your screen).

  2. Fill in your name and address when asked for them, following the instructions on the screen. Click the “Add Kid Account” button to create accounts for your child or children. If you are converting from STI’s Family Net, your settings have already been created, in which case you would choose the Edit Kid Account button.

    1. Choose pre-set or custom settings. The “Create New Account” Web page lets you choose from four pre-set, age-based settings (Y, G, PG, T) or you can choose the “Control Panel” to select individual settings for your child.

    2. If you choose one of the pre-set categories, you may edit it later by returning to the Account Setup Page (http://sti.KidsNet.com), and clicking the Edit Kid Account button for the child in question. You will need the child’s password in order to edit the account. You can find those passwords displayed on the Account Setup page.

    3. If you choose the Control Room Settings button, you will set separate filtering levels for various categories. Choosing a setting automatically includes all the lower settings in the same category (for example, selecting option 4 also allows options 1, 2, and 3).

    4. Some of the categories have brief titles. To find their definitions, click the Help button or the More Information link. Warning: Some examples in the Help file are explicit.

  3. When you finish setting up the Kid account, click Return to create another Kid account or click Log Out to end your session. You can have a maximum of six Kid accounts. The next attempt to access the Internet will bring up the KidsNet login box. Have your child log in using his or her ID and password.

  4. To access any of the KidsNet software features, use the KidsNet icon in the system tray (the little box with a K in the lower right corner of your screen).

Section III. Quick Guide – KidsNet Features and Functions

Many of the KidsNet functions are accessible through the KidsNet icon in your computer’s system tray or from the KidsNet program group. Below you’ll find instructions on accessing the KidsNet settings, followed by brief descriptions of the KidsNet desktop icon and the KidsNet system tray icon.

Open the KidsNet Settings Menu from the System Tray
Right-click or double-click on the KidsNet icon in the system tray (the lower right corner of your screen).

The Settings Menu Accesses KidsNet Options and Settings
When you are logged in as a parent, you see a different list of available options than you would when logged in as a child or not logged in at all. The available options are displayed in black text while the unavailable options are gray (grayed out).

Options

Account Manager - Choosing this option opens your browser to the Account Setup page of the KidsNet Web site. This is the place where you can add, modify, or delete accounts for your children (you can have a maximum of six Kid accounts). This is also where you modify your children's settings to customize their Internet experience.

Add-Remove Websites - This opens the Web Site Manager which allows you to over-ride the master KidsNet database. KidsNet has rated and reviewed Web sites accounting for over 98% of all World Wide Web traffic. Occasionally, you may come across a site that you cannot access or one that you may wish to block. The Web Site Manager allows you to add a Web site and choose to Block or Allow it for each Kid account.

Help - Choosing this option opens your browser to the KidsNet Help Web page.

Login - This brings up the login dialog box so you or your child can log into KidsNet to begin an Internet session. If you are already logged in, this option is unavailable.

Logout - This logs the current user out of KidsNet and prevents further access to the Internet.

Change Login - This allows you to change the login from one user to another. It logs out the current user and opens the login dialog box so a new user can log in.

Parental Over-Ride - Only available when a child is logged in. It allows a parent the option of over-riding a rating in the master KidsNet database. Click here for directions on how to use this feature.

Parents Resource Center - This option opens your browser to the Resource Center Web page with links for parents to learn more about Internet Safety, and information on issues concerning children's use of the Internet.

Security Timeout - Choosing this option allows you to set the length of time before the timeout function activates. The timeout function monitors keyboard and mouse activity and automatically logs off KidsNet when there is no activity for the time specified. This helps ensure a child does not accidentally gain unsupervised access to the Internet.

Forgot Password - This option allows you to retrieve your password by answering the challenge question asked when you set up your account. If you are logged in, you will not be able to access this option (as you must have known your password to log in -- you can log out and then this option is available).

Change Password - This option opens the change password dialog box and allows you to enter a new password. This feature only works if you are successfully logged in as a parent.

Upgrade - This feature is for future versions and will allow seamless installation of new KidsNet software.

About KidsNet - Choosing this option displays information about the version of KidsNet you have installed, as well as links to items on the KidsNet Web site.

KidsNet Program Group
If you prefer, you may use the KidsNet Program Group instead of the KidsNet System Tray icon. The Uninstall option is the only option made available in the Program Group that is not accessible from the System Tray icon. To uninstall, you will need your Parent username and password. This prevents a child from uninstalling KidsNet and gaining unsupervised access to the Internet.

KidsNet Desktop Icon
The KidsNet Desktop Icon changes color depending on the current status. If a parent is logged in, the icon is green , showing the current user has full and unrestricted access to the Internet. When a child is logged in, the icon is blue , showing the current user has access only to the sections of the Internet that the parent allows. If the icon is red , it indicates that no one is currently logged in to KidsNet and no Internet access is allowed.

   KidsNet System Tray Icon
The KidsNet System Tray icon allows the user to launch KidsNet and open the KidsNet login box. If the user is logged in, clicking on the KidsNet icon on the desktop will log the current user out and open the login box for a new or different user to log in. For additional assistance, please visit the KidsNet Help Web page.

Important note: Many computers have programs (instant messenger, time synchronization, and others) that automatically and continually attempt to connect to the Internet, even if there is no current Internet connection. When any program attempts to connect to the Internet, KidsNet will start. This prevents programs and applications from reaching the Internet without going through the KidsNet Parental Controls.


Section IV. Obtaining Technical Support

Technical support for KidsNet is available 24 hours a day.

Email support can be obtained by sending your questions to support@sti.net

Phone support is available by dialing:
Oakhurst: 559-641-9000
Mariposa: 209-966-9888

All other areas (toll free):
1-877-4-ISP-DOC (1-877-447-7362)



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