Troubleshooting Configuration for Windows XP

Step 1: Click on Start, click on Control Panel, and double-click on the "Network Connections" icon. (If you are using Category view, click on Network and Internet Connections, then click Network Connections.)

Step 2: Right-click on the "Local Area Connection" icon and choose "Properties.”

Step 3: Double-click the component named Internet Protocol (TCP/IP) as seen below.

Step 4: Make sure "Obtain an IP address automatically" and "Obtain DNS server address automatically"are selected in the Internet Protocol TCP/IP Properties box .

Step 5: Click OK, click OK again, and close the Network Connections window.

Step 6: If the computer prompts you to restart, click Yes.

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