Troubleshooting Configuration for Windows 95, 98, Me

Step 1: Click on Start, point to Settings, click on Control Panel. Double-click the Network icon.

Step 2: Double-click the component named TCP/IP ->Your Ethernet card.

Step 3: Make sure "Obtain an IP address automatically" is selected.

Step 4: Click the DNS Configuration tab (see yellow dot). Make sure Disable DNS is selected.

Step 5: Click the Gateway tab (see green dot). Make sure the Installed Gateways window is blank.

Step 6: Click OK, and then click OK again.

Step 7: If the computer prompts you to restart, click Yes.

If you are unable to browse after your computer restarts, please visit our Tech Support page.