Email Configuration - New Addresses
(Click HERE to configure an existing email address.)

If you are adding a new STI address and using Outlook Express 5 or 6; follow the instructions below. If you are using another email program, be sure to use the following incoming and outgoing mail server.
Incoming: mail.sti.net
Outgoing: smtp.sti.net

Step 1: At the top of Outlook Express, click Tools.

Step 2: Click Accounts.

Step 3: Click Add.

Step 4: Click Mail.

Step 5: The display name is what other people see when you send email. Type your name as you would like it to appear, then click Next.

Step 6: Type your full email address (for example: name@sti.net) using all small letters and no spaces, then click Next, as seen below.

Step 7: Type in the mail server names (use all small letters) as shown below. The incoming is mail.sti.net (A) and the outgoing is smtp.sti.net (B). Click Next.

Step 8: Your account name will populate automatically. Type your password in the password field, then click Next.

Step 9: Click Finish, then close the Internet Accounts window.

Repeat these steps for each new email address. If you’ve installed the DSL equipment, filters and configured your email address(es), you’re nearly done! Lastly, please review our Terms of Service. By using our services, you accept and agree to all our terms and conditions. DSL has a one-year contract and an early cancellation fee. This is just one of our terms and conditions. An updated and complete list of STI's terms of service is at www.stiterms.com. STI’s terms change from time to time without notice, so we encourage you to review them periodically. Thanks again, for choosing STI and happy surfing!

If you need to reconfigure an existing email address, click HERE.

If you’re unable to browse or send and receive email, please visit our Troubleshooting page.